During the busy holiday season, you may seek additional help to get your property through the rush. If you’re exploring temporary hotel staffing, keeping performance monitoring in mind is important. Many property managers are hesitant to hire temporary contractors because of less-than-ideal experiences in the past. Still, with some proactive planning (and the right staffing agency), temp workers can be valuable to the team. Are you curious about how you can evaluate performance while keeping morale high? Here, we share tips to help you effectively check in with short-term staff.
Set Clear Expectations Right Off the Bat
Before interviewing temporary contractors, set yourself up for success by defining the scope, duration, and objectives you’re looking for. Outlining the assignment details will help the staffing agency determine the qualities and skill set that would perform well in the position–setting your property (and the candidate) up for a win right from the start.
Monitor Progress
Although each of our contractors possesses a wealth of expertise, we still encourage property managers or team leads to monitor progress and outcomes consistently. You can track progress through various mediums, including check-ins and reports. When evaluating temporary worker performance, use guidelines similar to those for your permanent staff. This can help you determine their contributions to the property and impact on your goals.
Offer Feedback and Recognition
We strive to work with only the best talent, but even the best have room for improvement. Your honest feedback is critical for temporary workers, who can use it as a learning experience for future assignments. Of course, you should also give recognition when a contractor has gone above and beyond. At the end of the assignment, it is always helpful for the overall growth and quality of the task force industry if you can briefly summarize the contractor’s primary role, strengths, and any areas that can be improved. We know you are very busy, especially when your property utilizes task force services, so any feedback is very valuable and much appreciated.
Temporary hotel staffing can play an essential role for properties, especially during the busiest months of the year. Although it may not seem worth the effort to track performance during short-term assignments, you may be surprised by how much you can learn from keeping notes and evaluating outcomes. We always love to hear feedback about our contractors and encourage you to share your thoughts. If you’re searching for extra assistance during the holiday season, we can help connect you with the top talent in the industry. Please contact us or submit an RFP to start the process.